Shipping policy

AVAO SHIPPING POLICY

UK DELIVERY

AVAO currently ships to addresses within the United Kingdom.

We offer Complimentary Delivery on all UK orders.

ORDER PROCESSING

Orders are processed on business days, excluding weekends and UK public holidays.

Once your order has been dispatched, you will receive confirmation using the contact details provided at checkout where available.

DELIVERY TIMES

Estimated delivery information may be shown at checkout or provided after your order has been dispatched.

Delivery times are estimates and may occasionally be affected by circumstances outside our control, including courier delays, severe weather or periods of unusually high demand.

DELIVERY ADDRESS

Please make sure that your delivery address is complete and accurate before submitting your order.

If you notice an error after placing your order, please contact us as soon as possible at oliver.avoa@outlook.com.

We cannot guarantee that an address can be changed after an order has entered the fulfilment process.

DELIVERY ISSUES

If your order has not arrived within a reasonable period after dispatch, please contact us and we will investigate the delivery.

If a parcel appears to be lost or damaged in transit, please contact us at oliver.avoa@outlook.com so that we can assist.

INTERNATIONAL DELIVERY

AVAO does not currently offer standard international delivery.

If international shipping is introduced in the future, this policy will be updated with the applicable delivery charges, estimated times, duties and import information.

CONTACT

For shipping or delivery questions, please contact:

AVAO Ltd
Email: oliver.avoa@outlook.com